Refund policy

At KIDXTR (pronounced Kid‑X‑Tee‑R), we want you to absolutely love your gear. If you’re not satisfied, we’ll make it right.

We offer refunds for:

• Items that were sent incorrectly

• Damaged or defective products

Refund Request Window

Refund requests must be made within 30 days of the purchase date.

How to Request a Refund

To request a refund, please contact us at info@kidxtr.com and include:

• Your order number

• A brief description of the issue

Our team will review your request and assist you as quickly as possible.

Policy Updates

This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to info@kidxtr.com.